CRM

Busines Intelli Solutions offers a complete range of CRM services starting from CRM strategy to package implementation and production support. The end-to-end services include:

  • Strategic Consulting and Planning
  • Business requirement and process definition, gap analysis and package evaluation.
  • Data model analysis to map the CRM data model with the bank’s data model
  • Configuration of CRM modules and customization for meeting specific business requirements
  • Building interfaces, both online and batch, with legacy and back end processing systems
  • Implementation including system setup, data migration, user training and handholding during parallel runs.
  • Post implementation support including 24/7 Help Desk and Production support.
  • Integration with Business Intelligence and Data Warehouse Systems
 

What We Do

Business Intelli Solutions provides a complete Business Intelligence and Data Warehousing solution right from the concept, design, development, and deployment to ongoing support and enhancements.

  • Undertaking a feasibility study
  • Defining the business requirements
  • Defining the technical architecture for the warehouse
  • Selecting the hardware platform, software and tools
  • Designing the data warehouse enterprise data model
  • Integrating the business intelligence analytical tools
  • Developing an integrated business intelligence solution
  • Training the business users and document the application
  • Implementing the solution
  • Managing the entire business intelligence project
  • Providing post-implementation support

Our Products

We have a simple yet comprehensive process which ensures that you get exactly what you want.

  • Customer Profitability
  • Product Profitability
  • Customer Relationship Management
  • Enterprise Financial Reporting
  • Business, Products, and Channel Performance
  • CRM Analytics

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